
Wendy has more than 100 customers that she has been providing her Chinese Therapies to for the last 17 years in Chico… and when she is busy, with her customer’s permission, she will refer her waiting customer to an associate therapist, one who is a tenant in her building—that way, no one is turned away. In that same regard, when an associate therapist is busy, with her customer’s
permission, she may refer her customer to another associate therapist or to Wendy, if they are not busy.
While this method is not the typical logic used by other massage therapists and salons in Chico… our customers and the associate therapists—“love” it… as customers get their massage without waiting, or having to come back later—and the therapists have an opportunity for additional business—and the customer and therapist do this solely of their own choosing.
At Wendy’s Massage… as in Chinese tradition—
customers always come first!
The massage therapists in Wendy’s building, are independent business owners who set their own hours, rates and days they wish to work—and are not employees of Wendy’s Massage. Because some speak very little English, Wendy assists them by taking appointments for them on the dates and times they are available. Wendy remembers how hard it was to communicate with her customers when she first came to America—and wants her tenants to have every opportunity for success in their own businesses. Over the years Wendy has had more than 22 skilled therapists who have leased space to practice their profession in her building… most have retired to their own country of origin—and some have moved to other larger communities and opened their massage business there.
At Wendy’s Massage, there is a massage type and technique offered that will meet everyone’s individual needs… from a pampering massage—to Chinese Caī Bei and Tuī Ná therapies. If Wendy does not specialize in a particular massage therapy that a customer requests—she may refer her customer to other therapists who specialize in a variety of world class techniques— so that their techniques can be offered for your therapeutic pleasure.
